PRIVACY POLICY
Last Updated: February 26, 2026
Signature Shine (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us through our website, mobile communications, and in-person services.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
Identifiers: Legal name, service address, billing address, email address, and phone number.
Payment Information: Credit card numbers or other financial data (processed securely via third-party PCI-compliant processors).
Service Details: Home access codes, presence of pets, alarm instructions, and specific cleaning preferences.
Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website.
2. HOW WE COLLECT INFORMATION
Directly from You: When you book a service, fill out a contact form, or speak with our staff.
Automatically: Through website cookies and tracking technologies.
From Third Parties: Such as lead generation platforms or social media if you interact with our brand there.
3. USE OF PERSONAL INFORMATION
We use your information strictly for business purposes, including:
Service Delivery: Scheduling, performing cleaning services, and quality control.
Communication: Sending appointment reminders, invoices, and service updates.
Marketing: Sending occasional promotions (you may opt-out at any time).
Legal Compliance: To comply with tax obligations, insurance requirements, and safety regulations.
4. TEXT MESSAGING (SMS) & MOBILE COMMUNICATIONS
By providing your phone number, you consent to receive service-related text messages from Signature Shine.
Opt-Out: You may reply “STOP” to any text message to cancel.
Privacy: We do not share or sell your SMS consent or phone numbers with third parties for their own marketing purposes.
5. DISCLOSURE OF INFORMATION
We do not sell, rent, or lease your Personal Information. We only share information with:
Employees: Our vetted, background-checked staff who require the data to perform services.
Service Providers: Third-party vendors who assist with payments, email delivery, or website hosting (all are bound by confidentiality).
Legal Requirements: If required by law, subpoena, or to protect the safety and rights of our company and clients.
6. DATA SECURITY
We implement industry-standard security measures, including encryption and secure server protocols, to protect your data from unauthorized access or disclosure. While we strive for 100% security, no method of digital transmission is entirely foolproof.
7. YOUR RIGHTS & CHOICES
You have the right to:
Access the Personal Information we hold about you.
Request the correction or deletion of your information.
Opt-out of marketing communications.
8. CONTACT INFORMATION
For questions regarding this policy or to exercise your privacy rights, please contact us:
Signature Shine Email: bookings@signatureshinemn.com Phone: (763) 222-8292
